Regulatory Compliance Manager

Position Summary

This position reports to the Director of Compliance and is responsible for supporting and managing a variety of regulatory compliance activities across the organization.

The Regulatory Compliance Manager will serve as a key contributor by taking full ownership of day-to-day compliance-related items, including regulatory research and interpretation, compliance reviews of consumer-facing materials, document management, training coordination, and communication to fellow colleagues at the corporate office and in the field. This position will require a self-starting, collaborative, and results-driven individual who can operate effectively with minimal oversight.

Job Responsibility

• Research, interpret, and report applicable regulatory changes
• Conduct compliance reviews of advertising materials, consumer disclosures, and customer-facing notices for compliance with applicable state and federal rules, statutes, laws, and regulations
• Suggest revisions, review, and approve standard operating procedures for product compliance
• Review, revise, and approve companywide compliance training materials
• Manage a document management program for legally reviewed customer-facing documents
• Collaborate with multiple functional areas to assist in driving the completion of company initiatives on behalf of the compliance function
• Contribute relevant and concise data and information to board and committee materials
• Support complex responses to regulatory agency inquiries
• May assist with various other product compliance-related tasks, such as vendor management review, company-wide policies, compliance training, and consumer complaint responses
• Other tasks as assigned by management

Accountability

Understand, adhere to and enforce all corporate policies and our corporate values. 

Job Responsibilities Cont.

Education Required

Bachelor’s degree required. Certifications relating to consumer financial services or credit reporting a plus.

Experience Required

5+ years of experience in the legal or compliance department at a bank, financial services company

Knowledge Required

Excellent written and verbal communications skills; very organized, detail-oriented, strong research and writing, and competent with spreadsheets (Excel) and (Microsoft) word documents; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.  Ability to understand and ensure compliance with policies, procedures, and laws governing the Company’s industry/business and products. Considerable knowledge of Risk/Compliance/Audit competencies. Considerable knowledge of consumer protection laws, rules, and regulations including: UDAAP, TILA, ECOA, etc.  Ability to read, write, evaluate, and apply information.  Ability to interact professionally and exhibit appropriate social skills.  Ability to develop and maintain business relationships. 

Physical Requirements

Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

Competencies

Travel

0-1 0%

Attire

Business Casual

Other

Must be eligible to work in the USA and able to pass a background check.