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Product Manager

Date: Nov 21, 2020

Location: Spartanburg, SC, US, 29306

Company: Purpose Financial

Address : 135 N Church Street , Spartanburg , South Carolina , United States - 29306   


Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future.  Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market, with more than 3,300 employees in over 1,400 storefronts and offices across 26 states.


At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

We offer:

  • Competitive Wages
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Employee Discounts
  • Work-life Balance
  • Business Casual Environment
  • Paid Volunteer time off
  • Rewards and Recognition Program
  • EAP


To learn more about Purpose Financial visit Purpose Financial Website 


Position Summary

<span style="font-family:"Arial",sans-serif">Key position responsible for executing on strategies to drive product sales growth, efficiency, and profitability across the organization. Assisting with management of our product suite, primarily the initial focus will be on our secured lending products. Liaison between several areas of the Company including Operations, IT, Legal, Compliance and Marketing.  Complete research on competitive landscape in target markets.  Provide input on product design decisions and development of new products and programs, consistent with strategic lending direction.  Develop or review customer and employee education for new and existing secured product initiatives<span style="font-family:"Arial",sans-serif">.

Job Responsibility

<span style="font-family:"Arial",sans-serif">• Monitor industry trends and perform essential market research and analysis to define current and prospective competitive landscape and customer need

<span style="font-family:"Arial",sans-serif">• Review/revise product materials, including standard operating procedures and training materials, to ensure consistency with product strategy and characteristics

<span style="font-family:"Arial",sans-serif">• Assist in defining product characteristics to be developed on new point of sale system

<span style="font-family:"Arial",sans-serif">• Draft business case documentation for internal stakeholder review and approval

<span style="font-family:"Arial",sans-serif">• Support rebranding of current title lending product to secured lending

<span style="font-family:"Arial",sans-serif">• Develop relationships with key internal and external partners, supporting business line objectives

<span style="font-family:"Arial",sans-serif">• Monitor performance of existing and new products and provide periodic updates to internal stakeholders 

<span style="font-family:"Arial",sans-serif">• Engage with vendor and third-party contacts.

<span style="font-family:"Arial",sans-serif">• Identify product enhancement opportunities and engage with appropriate resources to prioritize such requests.

<span style="font-family:"Arial",sans-serif">• Provide product details and assumptions for use in budgeting and financial models

<span style="font-family:"Arial",sans-serif">• Work with field, contact center, and central operations to optimize product delivery

<span style="font-family:"Arial",sans-serif">• Monitor customer reviews and/or complaints related to products to identify opportunities for improvement

<span style="font-family:"Arial",sans-serif">• Liaise with marketing team regarding campaigns related to secured lending products

Job Responsibilities Cont.

<span style="font-family:"Arial",sans-serif">Accountability

<span style="font-family:"Arial",sans-serif">• Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America’s Creed, Code of Ethics and Information Security Policies.

Education Required

<span style="font-family:"Arial",sans-serif">B.A. or equivalent degree/experience.

Experience Required

<span style="font-family:"Arial",sans-serif">3-5<span style="font-family:"Arial",sans-serif">+ years of experience in developing or implementing consumer financial products or services.

Knowledge Required

<span style="font-family:"Arial",sans-serif">Excellent written and verbal communications skills; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.  Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability and desire to work on and be closely involved in product strategy and execution.  Able to work effectively in a large organization with cross functional and entrepreneurial teams.  Ability to prioritize amongst multiple requests to ensure the most critical tasks are completed timely and accurately.

Physical Requirements

<span style="font-family:"Arial",sans-serif">Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

Action Oriented
Business Ethics and Core Values
Customer Focus
Drive For Results
Functional/ Technical Skills
Innovation and Quality
Interpersonal Savvy
Personal Learning
Team Relations
Time Management

<span style="font-family:"Arial",sans-serif">Up to 25%


<span style="font-family:"Arial",sans-serif">Business Casual


<span style="font-family:"Arial",sans-serif">Must be eligible to work in the USA and able to pass a background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 10923


Nearest Major Market: Spartanburg
Nearest Secondary Market: South Carolina